Privacy Policy
Last updated: October 3, 2026
Golden Touch Cleaning Services (“Golden Touch,” “we,” and “us”) respects your privacy. This Privacy Policy explains what information we collect through goldentouchinfo.com, how we use it, and the choices you have.
It applies to our website, our quote form, and any related communications such as emails, phone calls, and text messages.
Information we collect
Information you provide: when you request a quote, we collect your name, phone number, email address, the type of cleaning you need, the size of your home or facility (bedrooms, bathrooms, or square footage), your city or ZIP code, and any details you choose to include — such as access instructions, pets, or flooring.
Information collected automatically: like most websites, we record basic technical data (browser type, device, pages viewed, and approximate country or region) through Vercel Web Analytics.
How we use your information
To respond to your quote request and send you a confirmation email.
To schedule, perform, and follow up on cleaning services you book with us.
To answer your questions and provide customer support.
To understand how visitors use our website and improve it.
To protect the website from fraud and abuse, and to comply with legal obligations.
Phone, text, and email consent
When you submit your phone number, you agree that Golden Touch may contact you by phone, text message, or email about your quote or your service. We only send messages related to your request.
You can opt out of text messages at any time by replying STOP to any message, or by contacting us at the email below. Message and data rates may apply. We do not send marketing text messages without your separate consent.
Cookies and analytics
Our website does not use advertising or cross-site tracking cookies. We use Vercel Web Analytics to measure visits in aggregate; it does not use cookies and does not collect personally identifiable information.
How we share information
We share your information only with service providers that help us operate — for example, our email delivery provider and our website host — and only to the extent needed to provide those services.
We do not sell, rent, or trade your personal information.
We may disclose information if required by law, or to protect the rights, property, or safety of Golden Touch, our clients, or others.
Retention and security
We keep personal information only as long as necessary to provide our services, keep business records, and meet legal requirements. We use reasonable administrative and technical safeguards, although no method of transmission or storage is completely secure.
Your privacy rights
You may ask us to access, correct, or delete the personal information we hold about you by emailing us at the address below. We will verify the request and respond within a reasonable time.
If you are a California resident, you have the right to know what personal information is collected, to request deletion, and to opt out of any sale of your personal information. We do not sell personal information.
We will not discriminate against you for exercising any privacy right.
Children's privacy
Our services are purchased by adults. This website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Third-party links
Our website links to social profiles such as Instagram and TikTok. Those sites have their own privacy policies and we are not responsible for their practices.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
Contact us
Golden Touch Cleaning Services — Mooresville, North Carolina.
Email: alba.rodriguez@goldentouchinfo.com · Phone: (603) 820-3904.
If you have questions about this document or how your information is handled, write to us and we will respond.